Logistics Coordinator - Transportation
About The Position
The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. This role involves maintaining positive working relations with drivers, communicating service issues, performing load planning, driver scheduling, and dispatch duties. The coordinator is responsible for daily data entry into NFI’s proprietary order-management-system, TMW, and coordinating with the home-office invoicing team for timely and accurate customer invoices. Additionally, the role ensures accurate and timely completion of daily and weekly tasks, provides weekly KPI/performance data reports, coordinates truck and trailer maintenance, and works with the safety department on compliance issues. The position also assists the Project Manager with implementing NFI’s policies, provides departmental coverage, manages driver payroll, and audits driver expense reports.
Requirements
- Minimum 2-3 years experience in logistics and/or transportation
- Computer applications experience including MS Office and TMW strongly desired
- Excellent customer service, problem solving, communication and decision making skills
- Excellent oral and written communication skills
- Ability to work efficiently and multitask
- Ability and availability to work extended hours if necessary
Responsibilities
- Maintains positive and encouraging working relations with all drivers
- Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
- Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
- Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
- Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
- Ensures accurate and timely completion of daily and weekly tasks
- Provides weekly KPI/performance data reports to both internal and external parties
- Coordinates daily on scheduling truck and trailer maintenance.
- Works with safety department on DriveCam, driver compliance and HOS issues
- Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
- Assists and provides coverage throughout departments during vacations, holidays if necessary
- Manages and maintains driver payroll
- Audits and approves driver expense reports
- Provides assistance to Project Manager wherever needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
