Logistics Coordinator - Lead (NE)

DP World•Palmetto, GA

About The Position

Are you a proactive person who enjoys solving problems and formulating ideas to make a difference for your company? Then an Logistics Coordinator Lead is the position for you! Here at DP World, Palmetto, you will have the authority to change, develop and expand our organization.

Requirements

Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
Ability to adapt and work in an ever changing, stress induced changing environment.
Ability to multitask effectively

Nice To Haves

V Look Ups
Pivot Table

Responsibilities

Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
Ability to communicate both internally and externally with the customers and stakeholders.
Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
Other duties as assigned.