Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department. Coordinate with customers to arrange international shipments and provide high-quality service. Ensure accurate and timely data entry into the operating system. Monitor and track international import shipments to ensure visibility and timeliness. Facilitate on-time delivery of freight to customers. Prepare and distribute required documentation to customers or customs brokers to support timely clearance. Ensure accurate and timely billing in accordance with company standards. Build and maintain strong relationships with vendors, including steamship lines, airlines, and trucking providers. Communicate effectively with overseas partners, ensuring prompt responses to internal and external inquiries.
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Job Type
Full-time
Career Level
Mid Level