Logistics Coordinator II

Allen Lund Company, LLC•Richmond, VA

49d•Onsite

About The Position

Allen Lund Company, founded in 1976, is a transportation brokerage company that has grown to 43 offices. The company fosters a fast-paced, challenging, and team-oriented work environment that promotes personal growth and commitment. They value hiring, developing, and retaining employees, with half of their workforce having been with them for over 10 years. The company is seeking a Logistics Coordinator II to join their team. This role involves responsibilities beyond a standard Logistics Coordinator, including special training and gaining expertise to prepare for advancement to a Transportation Broker or Account/Carrier Representative.

Requirements

You're a self-motivated, enthusiastic team player who excels in a fast-paced environment.
You have excellent and effective communication skills.
You have a strong customer service orientation and an excellent work ethic.
You have the ability to quickly process information and make decisions.
You possess excellent time-management skills with the ability to multi-task.
You are highly organized and detail-oriented.
You have the ability to work well under pressure in a fast-paced environment.

Responsibilities

Develop and increase profitable volume with existing and newly acquired shippers.
Contact and build relationships with both new customers and carriers.
Increase capacity for specific projects and lanes, and increase the overall capacity for the office and company.
Use strong relationships to understand a customer's business and solve their problems.
Build loads and set up carriers.
Schedule pickup and delivery appointments and update customer systems.
Call carriers to inquire about lanes, equipment types, and quantities.
Deliver exceptional customer service.
Issue Com-checks and Quick pays and support the accounting function as needed.
Ensure proper documentation is sent to Carrier Resources and contact insurance companies for proper certificates of insurance.
Verify carrier information through online applications.
Uphold the company standard by following the principles of Customer, Company, and Office.
Answer phones, open and sort mail, and perform general office duties.
Complete ALC system training as required.
Update active load information into the system for shipper and carrier tracking.
Gain specific industry knowledge regarding product compatibility, shipping requirements, and temperature requirements.