Operator II, Warehouse Operations

Schneider Electric•McAllen, TX

9d•Hybrid

About The Position

Join our warehouse team as a Logistics Clerk and help us deliver excellence every day. This hands-on role is perfect for someone who thrives in a structured, safety-focused environment and takes pride in getting the job done right. The Logistics Clerk is responsible for coordinating transportation activities to ensure the timely and cost-effective movement of goods. This position serves as a key liaison between customers, carriers, vendors, warehouse operations, and the sales team. The role focuses on freight quoting, shipment scheduling, delivery performance management, routing coordination, vendor pickups, and customer-related transportation charges.

Requirements

High School Diploma or equivalent required.
2+ years of experience in logistics, transportation, customer service, warehouse operations, or supply chain coordination preferred.
Experience working with carriers, freight brokers, and transportation management systems is desirable.
Strong knowledge of transportation and logistics processes.
Experience obtaining freight quotes and coordinating shipments.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Ability to analyze transportation costs and service performance.
Proficiency in Microsoft Excel, Outlook, and ERP/WMS/TMS systems.
Strong problem-solving and decision-making skills.
Ability to work in a fast-paced environment with changing priorities.
Attention to detail and accuracy in documentation.

Nice To Haves

Associate degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.

Responsibilities

Obtain and compare freight quotes from carriers and transportation providers.
Select the most efficient and cost-effective transportation options based on customer requirements.
Schedule and coordinate inbound and outbound shipments.
Arrange vendor shipment collections and ensure timely pickup of materials.
Monitor shipment progress and provide status updates to internal stakeholders and customers.
Re-route shipments as needed to meet delivery requirements or resolve transportation issues.
Develop and maintain positive relationships with carriers and transportation partners.
Monitor carrier performance, including on-time pickup and delivery metrics.
Work with carriers to improve service levels and reduce transit delays.
Investigate transportation issues and implement corrective actions.
Escalate recurring performance concerns to management and transportation providers.
Collaborate with the Inside Sales team to identify and apply freight-related charges, expedited shipping fees, detention charges, redelivery fees, and other transportation-related costs.
Ensure all transportation charges are accurately communicated and documented.
Support customer delivery requirements and special shipping requests.
Communicate shipment schedules, delays, and service updates to customers when necessary.
Create and maintain shipping documents, bills of lading, carrier manifests, and transportation records.
Verify shipment information for accuracy and compliance.
Maintain records of freight costs, carrier invoices, and delivery performance.
Process transportation documentation in company systems and record-keeping platforms.
Track key logistics metrics including on-time delivery, freight costs, transit times, and carrier performance.
Recommend process improvements to reduce transportation costs and improve service.
Assist with logistics projects and supply chain initiatives.
Support inventory movement planning between warehouses and customer locations.
Ensure compliance with company transportation policies and customer requirements.
Follow applicable transportation regulations and shipping procedures.
Maintain confidentiality of customer, vendor, and company information.