Logistics Clerk
About The Position
The Logistics Clerk is a senior operational support position responsible for coordinating administrative, dispatch, and operational activities across the terminal. This role serves as the communication hub between field operations, Shift Leads, drivers, customers, and Operations Managers. The Logistics Clerk provides operational direction, supports daily planning and execution, manages operational reporting, and assists leadership in maintaining efficient freight movement and service performance. This position serves as the primary developmental role for future Operations Managers.
Requirements
- Senior operational support position
- Coordinating administrative, dispatch, and operational activities
- Communication hub between field operations, Shift Leads, drivers, customers, and Operations Managers
- Provides operational direction
- Supports daily planning and execution
- Manages operational reporting
- Assists leadership in maintaining efficient freight movement and service performance
- Primary developmental role for future Operations Managers
Nice To Haves
- Experience in eCommerce Supply Chain and Logistics Consulting Services and Solutions
Responsibilities
- Maintain operational records, reports, schedules, and shipment documentation.
- Monitor freight movement and service performance.
- Coordinate operational workflows between departments and shifts.
- Assist management with reporting, workforce planning, and operational tracking.
- Support execution of daily operational plans.
- Serve as a central communication point between drivers, dock personnel, customers, and management.
- Coordinate dispatch activities and communicate routing or service changes.
- Manage operational communications regarding delays, freight exceptions, and service issues.
- Escalate critical operational concerns to management.
- Provide guidance and support to Shift Leads and frontline operational employees.
- Assist with workforce coordination and work prioritization.
- Support operational problem-solving and issue resolution.
- Partner with Operations Managers to ensure service and productivity goals are achieved.
- Help maintain consistency across all shifts.
- Act as the intermediary level between frontline leadership and Operations Management.
- Develop planning, decision-making, customer service, and leadership skills.
- Support management projects and operational initiatives.
- Prepare for future advancement into Operations Manager positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
