Logistics Claim Analyst - Bilingual (English/Korean)
About The Position
WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. The company operates with a strong moral code, motivated by a sense of responsibility and servant leadership. This role involves collecting and analyzing claim data to identify trends, forecast situations, and report on various metrics. The analyst will also be responsible for monitoring aging claims, obtaining data from specific systems, and creating progress reports. Additionally, the position requires designing and automating ETL processes and fulfilling ad hoc reporting and special project requests, all while meeting strict deadlines.
Requirements
- Bachelor’s degree in Statistics, Accounting, Business, Analytics, or equivalent experience.
- A minimum of 2-3 years of data analytics experience.
- Strong communication and interpersonal skills, with the ability to convey information clearly and concisely.
- Ability to read, interpret, and simplify complex information from various sources into clear and understandable formats.
- Strong critical thinking and planning ability; balancing accountabilities; flexibility to work in a fast-paced, team environment.
- Advanced knowledge of analytical skills in Microsoft Excel (PIVOT, VLOOKUP, seasonal index, IF functions, etc.) for reporting to management.
- Ability to collaborate and share tasks to maximize efficiency towards common goals.
Nice To Haves
- Transportation/Logistics experience preferred.
- Fluent in Korean is preferred.
Responsibilities
- Collect claim data from various data sources.
- Analyze claim data to report on claim trends, recovery/claim ratio, and other situational forecasts.
- Provide additional data as requested by SEA and Management.
- Monitor aging claim status and provide frequent notifications to team members regarding outstanding claims exceeding 120 days.
- Obtain relevant transportation/claim data using systems such as NERP, SAP, WMP, TMS.
- Collect and organize data for daily/weekly/monthly progress reports.
- Prioritize and execute any ad hoc reporting and special project requests.
- Design, implement, automate, and maintain large scale enterprise data ETL processes.
- Consistently meet strict deadlines set by management with a strong sense of responsibility.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
