Logistics Center Analyst

Automated System Design • Madison, AL

1d • Onsite

About The Position

This request for personnel is to support ASD IT Logistics Center. The immediate request is for analysts to provide hardware on-site support as well as shipping, receiving, break/fix, and configuration support for multiple clients. The candidate(s) will support scanning incoming and outgoing product shipments as well as imaging and setting up systems for internal ASD users. The candidate will work daily on-site in Huntsville, Alabama.

Requirements

• Excellent communication skills, both written and verbal
• Must be decisive, conscientious and interact well in a team environment
• Have a strong desire to learn and ability to follow policies and procedures
• Must have a strong working knowledge of and experience with computer hardware and peripheral devices in a diverse environment
• Must be self-motivated and self-driven
• Ability to work independently with minimal supervision
• Able to work in a fast paced environment.

Nice To Haves

• High School Diploma or Equivalent is required.
• An Associate degree in a Technical or Computer Discipline or related field is preferred.
• 1-2 years of experience preferred with Enterprise level Help Desk
• 1-2 years of experience preferred with Onsite Support
• Experience with CCTV is strongly preferred
• Experience with Windows 11 operating systems
• Certification(s) preferred but not mandatory (CompTIA Security+, MCITP (Enterprise Desktop Support Technician), A+, HDI Desktop Support Technician)

Responsibilities

• Provide technical support for Tablets, Time Clocks, DMP Panels, CCTV Cameras, Windows 11 operating systems, Microsoft and Google products, and ServiceNow.
• Stay informed of all changes to Logistics Center processes and procedures.
• Maintain records of time entries.
• Scan incoming and outgoing product shipments.
• Image and set up systems for internal ASD users.
• Provide hardware on-site support.
• Provide shipping, receiving, break/fix, and configuration support for multiple clients.

Benefits

• Uncapped Commission
• 100% Paid Medical and Dental
• Up to dollar-for-dollar 401 (k) matching (you are eligible for this after your 90-day waiting period)
• 15 days of PTO in your first two years and more with tenure
• Family 1st motto and belief
• Promotions and room for growth within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED