Logistics Billing & Payroll Coordinator

SPS Health LLCMendota Heights, MN
$60,000 - $70,000Hybrid

About The Position

The Logistics Billing & Payroll Coordinator supports Statim Logistics by ensuring accurate and timely customer billing, contractor settlement, payroll input validation, reimbursement processing, and related account reconciliation. This role gathers, reviews, and validates data from the transportation management system (TMS), client portals, billing tools, payroll files, and related systems to identify discrepancies, resolve exceptions, and support clean handoffs between Operations, Dispatch, Finance, Payroll, Compliance, and Client Services. The position requires strong attention to detail, follow-through, confidentiality, and comfort working in Excel and operational systems to help maintain accurate pay, charge, and billing processes across the logistics business line.

Requirements

  • 2+ years of experience in billing, payroll coordination, contractor settlements, logistics operations, revenue operations, finance operations, accounting support, or a related administrative function.
  • Experience preparing recurring reports, reconciling pay and billing data, researching discrepancies, identifying trends, and documenting findings for operational or financial stakeholders.
  • Experience working with transportation management systems (TMS), payroll or billing systems, client portals, electronic workflow tools, and reporting platforms; logistics operations experience strongly preferred.
  • Demonstrated ability to review detailed data, identify discrepancies, explain exceptions, support corrections, and follow through on time-sensitive processing requirements.
  • High attention to detail and commitment to accuracy, compliance, confidentiality, and timely follow-through.
  • Strong organizational, problem-solving, communication, and stakeholder management skills.
  • Intermediate proficiency with Microsoft Excel, including formulas, pivot tables, lookups, data validation, and large dataset organization; experience maintaining reports or dashboards preferred.
  • Ability to work under the stress of meeting many requests and deadlines that sometimes conflict.
  • Ability to communicate clearly and professionally with internal teams, payers, clients, and other stakeholders.
  • Ability to organize, prepare, review, reconcile, and interpret billing, payroll, settlement, reimbursement, and operational data to identify and solve problems.
  • Ability to support process improvement efforts and adapt to workflow changes across billing, payroll, finance, and logistics operations.
  • Ability to excel in a fast paced, dynamic environment.

Nice To Haves

  • Associate degree in business administration, accounting, finance, logistics, human resources, or a related field preferred; equivalent experience may be considered.
  • Working knowledge of logistics billing, accounts receivable, contractor settlements, payroll inputs, rate and pay configuration, reimbursement processing, account reconciliation, and related workflow controls preferred.
  • Experience with Power BI, Power Query, SQL, or other business intelligence tools is a plus.
  • Working knowledge of logistics billing, accounts receivable, payroll inputs, contractor pay, route profitability, revenue operations workflows, and data quality controls preferred.

Responsibilities

  • Prepare, review, and support recurring logistics billing, contractor settlement, payroll input, reimbursement, and account reconciliation processes to ensure transactions are accurate, complete, and timely.
  • Validate charges, rates, route structures, service levels, driver pay inputs, mileage, accessorials, deductions, and other pay or billing components against approved documentation, client requirements, and internal workflows.
  • Research billing, payroll, settlement, pricing, reimbursement, and account discrepancies; document findings; coordinate corrections; and escalate unresolved issues with recommended next steps.
  • Extract, organize, reconcile, and validate data from TMS, billing systems, payroll files, client portals, spreadsheets, and reporting platforms to support accurate billing and pay processing.
  • Maintain Excel-based trackers and recurring reports related to billing status, contractor pay, reimbursement activity, accounts receivable follow-up, corrections, exceptions, and operational activity.
  • Support data integrity by maintaining account setup details, route and service level documentation, rate and pay records, change logs, and other support files needed for accurate processing and audit readiness.
  • Monitor key processing and reconciliation items, including billing turnaround, invoice accuracy, pay accuracy, reimbursement status, account balances, correction volume, and recurring exception trends.
  • Analyze billing, payroll, settlement, TMS, and operational data to identify root causes of recurring errors, missing documentation, revenue leakage, margin concerns, and workflow gaps.
  • Assist with rate, pricing, payroll, and contractor pay update validation by comparing proposed changes against approval records, client agreements, internal pay expectations, and supporting documentation.
  • Maintain support files, approval documentation, audit records, correction logs, and process trackers that support accurate logistics billing, payroll input, contractor pay, TMS data integrity, and audit readiness.
  • Recommend and support process improvements that reduce manual rework, prevent recurring billing or pay errors, improve report reliability, and standardize billing and payroll coordination workflows.
  • Support automation initiatives, report enhancements, workflow changes, and quality checks that improve visibility into billing accuracy, pay/charge data, reimbursements, corrections, and operational performance.
  • Collaborate with Finance, Payroll, Operations, Dispatch, Client Services, Implementation, IT, Compliance, and other departments to gather documentation, validate data, troubleshoot questions, and resolve billing, payroll, settlement, pricing, or system issues.
  • Provide clear summaries, trackers, and supporting detail to help leaders understand billing status, pay corrections, reimbursement activity, processing trends, and recurring operational exceptions.
  • Support new client and business line implementations by organizing route, pricing, account setup, pay configuration, submission, billing workflow, reimbursement, and reporting details needed for accurate launch and ongoing processing.

Benefits

  • additional bonus incentive
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