Logistics Associate

Security Equipment Supply Inc • Indianapolis, IN

21h • Hybrid

About The Position

The primary function of this position is to always maintain or exceed the high SES standards for customer service through logistics and sales support. Variances in customer service levels provided should be reported to Branch Manager, Assistant Manager, Logistics Manager or another applicable Administrative Manager.

Requirements

• Oral and written communication
• Problem solving ability
• Possess ability to work autonomously & collaboratively
• Basic knowledge of Microsoft Suite of products
• High school diploma or equivalent
• Must be committed to providing exceptional service at all times

Nice To Haves

• 1 year of warehouse experience preferred
• Knowledge of low voltage products preferred

Responsibilities

• Provide exceptional customer service always to our internal and external customer base to maintain the high SES standards for customer service.
• Maintain a clean organized showroom and warehouse consistent with company safety and appearance standards
• Complete training for regulatory compliance (e.g., Hazmat, forklift) as required.
• Maintain open communication with Branch Management and Corporate Management. Keep all parties informed of outcomes, discrepancies, safety concerns and/or potential problems.
• Comply with any reasonable management request.
• Pull orders (will call and ship outs). Mark will-call orders store in their proper place.
• Ensure all orders are double-checked for quality control.
• Efficiently package products for shipping to reduce cost and minimize damage.
• Entering shipping information into SES’s shipping system per established guidelines.
• Receive product from various carriers ensuring the correct quantity is received
• Inspect products for visibly damaged.
• Enter products in the ERP system following company guidelines.
• Stock product in the proper place in the warehouse and/or showroom following the product master list to ensure proper order.
• Rotate all products.
• Follow policy guidelines for non-stock items.
• Re-stock front showroom shelves and product displays daily, including inspecting packages for appearance and cleanliness.
• Front and face all products on shelves.
• Re-arrange products on shelves to make room for new products or additional SKU’s both in the showroom and warehouse.
• Ensure adequate labels for products, as well as bin boxes.
• Use SES provided showroom and warehouse master inventory list to ensure proper placement of merchandise.
• Follow guidelines for product placement while working with Operations and Marketing to ensure consistent appearance and messaging in the physical showroom
• Assist in maintaining showroom appearance including emptying trash cans daily as well as ensuring no hazards exist
• Maintain a cleanly swept warehouse floor that is clear of debris as well as maintaining a clean and organized shipping area

Benefits

• Competitive compensation: market-aligned salary + performance incentives
• Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses
• Health benefits: affordable medical, dental, and vision plans
• Career growth: ongoing development, advancement opportunities, and a promote- from-within culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED