About The Position

This position requires direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Has significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems. Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff; provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced. Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns. Assists with distribution of medical products and services including controlled substances and hazardous materials. Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by SCM leadership. Other job-related duties as assigned by leadership.

Requirements

  • Direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
  • Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity.
  • Significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
  • Handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff.
  • Provides a point of contact from other SCM areas in order to resolve inquiries and problems.
  • Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced.
  • Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns.
  • Assists with distribution of medical products and services including controlled substances and hazardous materials.
  • Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment.
  • Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions.
  • Sustains and complies with a broad range of policies and governmental regulations.
  • Assists with projects as directed by SCM leadership.
  • Other job-related duties as assigned by leadership.
  • This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position.
  • Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Responsibilities

  • Accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
  • Daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity.
  • Interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
  • Support for SCM - Logistics, handling a high volume of incoming requests via phone, mail, and fax.
  • Provide a point of contact from other SCM areas to resolve inquiries and problems.
  • Enlist appropriate SCM personnel for assistance, as needed.
  • Work on special projects as assigned.
  • Utilize appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced.
  • Research/resolve specialty transactions derived from verbal or written requests, including researching aged items on proof of delivery, identification of shipping mode, and managing returns.
  • Assist with distribution of medical products and services including controlled substances and hazardous materials.
  • Utilize a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment.
  • Identify possible trends causing processing delays and collaborate with affected individuals to implement long-term solutions.
  • Sustain and comply with a broad range of policies and governmental regulations.
  • Assist with projects as directed by SCM leadership.
  • Perform other job-related duties as assigned by leadership.

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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