Logistics Associate

UMOM New Day Centers•Phoenix, AZ

1d•Onsite

About The Position

Founded in 1964, UMOM is Arizona's largest provider of services for families experiencing homelessness. Our mission is to end family homelessness by restoring hope and rebuilding lives. With an annual operating budget of $20 million dollars, UMOM provides shelter, supportive services, and housing programs to families and individuals experiencing homelessness in Maricopa County. UMOM serves over 15,000 unique individuals across all our services annually, including those families receiving support at the Family Housing Hub, Maricopa County's family coordinated entry system. The Logistics Associate supports warehouse operations and donation services by conducting pick-ups and/or deliveries, receiving and sorting donations, documenting inventory, and preparing client requests. This position is essential in supporting a positive donor experience and providing exceptional customer service for UMOM clients, staff, and the community.

Requirements

Ability to count and do basic math
Ability to drive a 16' to 26' box truck, pickup truck with trailer attached, and use material handling equipment such as pallet jack, forklift, push carts, etc.
Familiarity with, or ability to learn, basic applications such as Microsoft Word and Outlook for email communication and documentation responsibilities
Valid Level One Fingerprint Clearance Card or the ability to obtain one
CPRFA Certification or the ability to obtain one
Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services
Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested
Valid AZ Driver's License and a driving record that falls within UMOM's policy
50/100 level of car insurance coverage
Remaining in a stationary position and/or moving for a majority of the workday
Frequently operating equipment
Ascending/descending stairs and ladders
Positioning self to accomplish essential tasks, bending, kneeling, stooping, crouching, crawling, climbing, and reaching all day
Frequently lifting, moving and transporting items over 75 pounds adhering to safe lifting practices (team lift, use of tools and equipment, etc.)
Willingness to embrace and actively support the unique culture and values of UMOM
Ability to focus on the tasks and details relevant to the position and the organization, while also switching quickly between tasks
Ability to exercise excellent independent judgment and take ownership of decisions
Ability to think on a broad, systems-level relative to the scope of the position
Ability to work independently and self-manage to achieve goals while being a strong team player
Ability to organize, meet deadlines and prioritize appropriately
Ability to cope with and embrace change, risk, and uncertainty
Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as UMOM becomes a more data-driven organization

Nice To Haves

High School diploma/GED preferred
Forklift operation experience preferred
Customer service experience preferred

Responsibilities

Picks up donations from businesses and private residences
Receives and processes, fulfills, loads, and delivers orders (including furniture) to homes and third-party organizations
Inspects, accurately counts, and documents intake and quantities of items
Cleans and repairs or coordinates the repair of donation items to ensure items meet the standards set for distribution to clients
Sorts and stocks items in an organized and systematic way
Captures and documents donor information and provides receipts
Assists and ensures accuracy with inventory and reporting, as needed
Cleans and maintains the organization of all areas of the Logistics Department, including but not limited to warehouse space, office area, UMOM fleet vehicles, parking lot and common areas, etc.
Practices safe work habits, adheres to best practices to prevent accidents and injuries
Operates vehicles and equipment, such as trucks, vans, forklifts, pallet-jacks, and push-dollies, to safely move and store items within a warehouse setting and out in the community
Supports UMOM events and special projects, as needed
Interacts with clients and staff to determine donation and distribution needs
Notifies the Assistant Director of Logistics of safety issues related to work areas, equipment, vehicles, and employees (including unsafe work habits)
Participates in monthly training for safety and operations and completes all required UMOM training
Other duties as assigned by leadership and/or executives