Logistics Associate, Resale

Community Action House•Holland, MI

12d•$19 - $21•Hybrid

About The Position

The Logistics Associate role is responsible for receiving and delivering items throughout the Community Action House organization. Daily tasks include coordinating, receiving, delivering, and moving large items (such as furniture) for the Resale Store and food donations (sometimes with pallet jacks) for the Food Club and Community Kitchen. The day typically begins in the warehouse of the Food Club, moving inventory on and off trucks. The remainder of the day involves driving to homes to pick up donations and deliver them to Resale Stores. The role also includes assisting with light facility maintenance and event setup/teardown. The organization is invested in professional development, and this hire may have the opportunity to grow as a professional driver within the organization. The ideal candidate is a team player, a go-getter with a positive attitude, compassionate, guest-centered, and capable of navigating difficult conversations when a donation needs to be declined. Logistics team members aim to deliver a positive experience to donors, guests, and staff while ensuring in-kind donations are distributed effectively throughout the organization.

Requirements

1+ years of relevant experience required
High School Diploma required; or equivalent education or experience
Valid driver’s license in good standing
Valid chauffeur’s license (or ability to obtain)
ServSafe Certification (or ability to obtain)
Access to consistent and reliable transportation to be able to travel between worksites when needed.

Nice To Haves

No supervisory experience required
Basic conversational Spanish proficiency desired

Responsibilities

Pick up and deliver items from donor homes and businesses, suppliers, and retail partners, ensuring timely deliveries and pickups. This includes moving large and heavy items by hand, in and out of delivery vehicles, residential homes, and commercial spaces using proper lifting techniques and equipment (dollies, hand trucks, ramps, etc.).
Ensure food is properly handled in a food safe manner (training for this role includes ServSafe or other food handling certification).
Assist with the loading and unloading of stock, sometimes using equipment such as hand trucks, dollies, or pallet jacks. Ensure all items are properly secured within the vehicle to prevent damage.
Build and maintain relationships with donors, volunteers and guests throughout workday interactions ensuring a positive experience.
Safely operate Community Action House vehicles (van or box truck) in various traffic and weather conditions, adhering to all local traffic laws, company policies, and Department of Transportation regulations.
Maintain accurate records of donations, mileage, fuel usage, and hours of service. Use a mobile application for routing and pickup/delivery tracking.
Perform daily pre-trip and post-trip vehicle inspections, reporting any mechanical issues or maintenance needs to the Logistics Manager promptly. Maintain cleanliness of vehicles exterior and interior.
Conduct regular inspections to identify and address maintenance needs. Complete minor repairs and maintenance including but not limited to: repairing wall damage, painting, floor maintenance. Perform regular maintenance of the grounds, including but not limited to: lawn maintenance, snow removal and salting, trash removal.
Other duties as assigned, including but not limited to general warehouse and retail inventory duties such as sorting goods, organizing inventory, or staging products for sale.