Logistics Associate - General Service

Mayo Clinic • Rochester, MN

1d • Onsite

About The Position

Requires direct involvement with specific departments in support of accurate receiving, distribution, and transportation of materials. Responsible for the daily movement of essential patient direct and non-direct related items throughout Mayo Clinic with attention to standards for professionalism, safety, security, and productivity. Delivers patient specimens, pharmaceuticals, surgical instruments, surgical implants, medical scopes, patient histories, staff educational material, inter clinic mail, USPS mail, USPS packages under 50lbs., and various items including nuclear medicine materials. Must display high-level problem-solving skills to resolve issues related to materials not received or delayed. Collaborates with the supervisor and the affected work unit for solutions. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects and new employee training as directed by management. Responsible for the timely processing of incoming calls and requests for the delivery of specimens and other items. Monitors, enters, and updates requests in the tracking system for timely deliveries. Work varied hours, which may include days, evenings, holidays, and weekends, with rotating days off.

Requirements

• High school diploma/GED required.
• Valid MN Driver’s License for driving requests as applicable and an excellent driving record.
• Computer skills.
• Problem-solving skills.
• Continuous improvement skills.
• High level of concentration, memory retention, attention to detail.
• Ability to work independently without direct supervision.
• Exceptional communication and human relation skills.
• Ability to adapt to unpredictable and stressful situations while maintaining a calm and pleasant demeanor.
• Ability to quickly develop plans to accomplish unexpected and time sensitive requirements.
• Sound judgment when given conflicting information.
• Good knowledge of computers and Microsoft Office.
• Ability to utilize spreadsheets and database management programs.
• Exceptional initiative, adaptability and flexibility in an ever-changing work environment.
• Ability to handle/prioritize tasks simultaneously.
• Regular lifting/carrying (up to 50 pounds).
• Walking distances over 12 miles daily.

Nice To Haves

• Two years of hospital, customer service, or business-related experience preferred.

Responsibilities

• Daily movement of essential patient direct and non-direct related items throughout Mayo Clinic.
• Deliveries of patient specimens, pharmaceuticals, surgical instruments, surgical implants, medical scopes, patient histories, staff educational material, inter clinic mail, USPS mail, USPS packages under 50lbs., and various items including nuclear medicine materials.
• Problem-solving for issues related to materials not received or delayed.
• Collaboration with supervisor and affected work unit for solutions.
• Sustaining and complying with policies and governmental regulations.
• Assisting with projects and new employee training.
• Timely processing of incoming calls and requests for delivery of specimens and other items.
• Monitoring, entering, and updating requests in the tracking system for timely deliveries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED