Logistics Analyst

NetApp, Inc.

23h•Remote

About The Position

The Transportation Analyst manages, optimizes, and supports transportation operations across NetApp’s North America and Mexico distribution network. The role covers Mexico short-haul and long-haul transportation, Mexico–U.S. cross-border logistics, international air freight, and oversight of a third-party logistics (3PL) transportation management provider.

Requirements

3+ years of transportation or logistics experience.
Experience with Mexico–U.S. cross-border transportation and international air freight.
Strong analytical skills with advanced Excel proficiency.
Excellent communication and stakeholder facilitation skills, including escalation management and QBR participation.
Experience with Oracle Cloud or a similar ERP system.
Fluency in Spanish to support transportation operations in Mexico.

Responsibilities

Monitor daily transportation activity, including LTL, FTL, parcel, and air freight movements.
Support Mexico–U.S. cross-border transportation operations and exception management.
Coordinate with carriers to meet security and compliance requirements within Mexico, including short-haul and long-haul routing.
Oversee 3PL transportation management activities for U.S. domestic routes.
Track performance against KPIs and SLAs; identify and drive corrective actions.
Manage international air freight documentation and coordinate with freight forwarders.
Manage transportation purchase orders (POs), carrier spend, and cost reporting.
Partner with the freight audit provider to ensure shipment, carrier, and cost data is captured accurately.
Analyze transportation data to identify trends, risks, and continuous improvement opportunities.
Maintain carrier scorecards and participate in carrier quarterly business reviews (QBRs).
Collaborate with supply chain, distribution, and customer fulfillment teams to resolve transportation escalations.
Accountable for day-to-day integrity of transportation data, routing guides, and carrier compliance.
Apply advanced operational knowledge to resolve complex issues and implement preventive actions.
Make decisions that impact operational efficiency, customer experience, and transportation cost.
Own escalation governance and QBR cadence, ensuring corrective actions and continuous improvement deliver measurable results.
Partner closely with logistics, supply chain, customer fulfillment, distribution/DC operations, trade compliance, and sourcing/procurement.
Engage daily with the 3PL, freight audit provider, carriers, freight forwarders, and customs brokers; coordinate with finance on accruals, audit outcomes, and savings validation.
Operate with minimal supervision, using independent judgment to prioritize work and deliver results.