Maintain fuel surcharges, rates, and transit times for carriers in multiple systems (WMi, LogPro/Varsity, and OTM). Validate system configurations to ensure correct information is in the systems. Build system expertise and help troubleshoot new issues as they arise. Create reports, analysis, or charts that accurately represent the data to the requestor in a usable format using tools such as Power BI, SSRS, or others. Automate manual processes wherever feasible. Develop data analysis methods for requests, creating estimated timelines for completion and providing ongoing status updates to upper management and internal customers. Work with internal/external customers to define and document detailed user requirements, assist with quality assurance of finished product prior to user acceptance testing, assist with user acceptance testing/training, and obtain user signoff for system enhancements. Assist on process improvement efforts including outlining existing procedures, identification and elimination of inefficiencies, developing standard operating procedures (SOPs), and providing training and follow up to ensure a smooth transition and ongoing adherence. Creates process maps, flow charts, or other organizational tools.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree