Logistics Agent

Cornerstone Trucking•Cary, NC

9d•Onsite

About The Position

The Logistics Agent plays a key role in the growth and daily operations of Cornerstone Trucking, LLC. You will generate new business opportunities, negotiate rates, and manage shipment logistics while ensuring exceptional service and smooth communication among customers, carriers, dispatch, and drivers. Success in this role requires persistence, attention to detail, and a goal-oriented mindset.

Requirements

Previous experience in logistics, freight brokerage, or the trucking industry (preferred but not required)
Strong sales and negotiation skills with the ability to build lasting client relationships
Excellent communication and customer service skills
Highly organized with strong attention to detail and the ability to multitask
Self-motivated, goal-driven, and able to work both independently and in a team environment
Proficiency in Transportation Management System (TMS), and Microsoft Office
High school diploma or equivalent required

Nice To Haves

Bachelor’s degree a plus

Responsibilities

Prospect and secure new freight customers through cold calling, networking, and relationship building
Negotiate rates with shippers and carriers to ensure profitability
Coordinate pickup and delivery schedules with customers, dispatch, and drivers
Track shipments and provide proactive updates to customers throughout the delivery process
Maintain accurate records of loads, billing, rate confirmations, and customer interactions
Resolve delivery issues or delays quickly and professionally
Collaborate with the operations team to optimize freight efficiency
Meet or exceed weekly and monthly sales and performance targets