Logistics Agent-Full Time

Cornerstone Trucking•Cary, NC

2d•Onsite

About The Position

The Logistics Agent plays a key role in the growth and daily operations of Cornerstone Trucking. In this position, you will generate new business, negotiate rates, and manage the full lifecycle of shipments while delivering exceptional service to our customers. You will serve as the central point of communication between customers, carriers, dispatch, and drivers. Success in this role requires persistence, strong attention to detail, and a goal-oriented mindset.

Requirements

Strong sales and negotiation skills with a proven ability to build lasting client relationships
Excellent verbal and written communication and customer service skills
Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment
Self-motivated, goal-driven, and comfortable working both independently and as part of a team
Proficiency with Transportation Management Systems (TMS) and Microsoft Office
High school diploma or equivalent required

Nice To Haves

Previous experience in logistics, freight brokerage, or the trucking industry
Bachelor’s degree

Responsibilities

Prospect and secure new freight customers through cold calling, networking, and relationship building
Negotiate rates with shippers and carriers to maximize profitability
Coordinate pickup and delivery schedules with customers, dispatch, and drivers
Track shipments in real time and provide proactive status updates to customers
Maintain accurate records of loads, billing, rate confirmations, and customer interactions
Quickly and professionally resolve delivery issues, delays, or exceptions
Collaborate with the operations team to improve freight efficiency
Consistently meet or exceed weekly and monthly sales and performance targets