Lodgekeeper - Postcard Cabin Shenandoah North - Basye, VA

Hotel Equities • Basye, VA

12d • Onsite

About The Position

Hotel Equities is seeking a Lodgekeeper for the Postcard Cabin Shenandoah North in Basye, VA. The Lodgekeeper's responsibilities include cleaning and folding linens and other textile articles, as well as communicating with guests via phone and messages. Success in this role requires excellent organizational and interpersonal skills.

Requirements

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.
• Comfortable and confident working independently.
• Intermediate computer skills preferred.
• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Responsibilities

• Sorting, washing, drying, and folding linens and other textile items.
• Removing stains from items using the appropriate procedures.
• Keeping an updated inventory of laundry detergents.
• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, requests, and concerns.
• Perform some front desk tasks such as answering phones and messages and checking in guests.

Benefits

• Team Driven and Values Based Culture
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED