OCJ - Locker Attendant

Circuit Court of Cook County, Illinois•Chicago, IL

5d•Onsite

About The Position

The Locker Attendant is employed by the Office of the Chief Judge and reports to the Division Administrator of the Criminal Division. The applicant must possess a high degree of integrity, discretion, maintain professionalism, and be able to assist court patrons, litigants and the public, as needed and perform other duties as required.

Requirements

High school diploma or GED preferred
Ability to speak, read and write English at a level required to effectuate job duties
Bilingual preferred
Work experience in a court building setting preferred
Ability to respond and follow through with proper procedures required by the Court
Knowledge of how cases proceed through the system, and forms, documents and procedures associated with same
Proficient computer skills preferred
Excellent written and oral communication skills
Excellent interpersonal skills
Pleasant and professional demeanor
Ability to work cooperatively and integrate with legal and non-legal personnel

Nice To Haves

Bilingual
Work experience in a court building setting
Proficient computer skills

Responsibilities

Administers the electronic device storage operation
Directs members of the public with prohibited electronic devices to the storage lockers
Assist litigants with accessing storage lockers
Track and record owner information to be kept on file and manage numbered ticketing system for retrieval of property
Collect any remaining devices at end of day and store for pick up by either a sheriff for someone who has been taken into custody, or keep for one (1) month and send to Cook County Facilities Management lost and found
Clean storage lockers periodically
Prepare the desk for opening to the public
Safeguard security keys
Provide customer service to litigants and court users
Serve as an informational guide for court users
Be stationed outside of the booth to assist with quick phone returns and redirect individuals to the correct location
Assist in directing crowds to the appropriate lines in the foyer
Recreate ticket stubs exchanged for phones when necessary
Assist with ADA requests as directed by the Court Disability Coordinator, including providing physical assistance to court users as needed
Organize completed paperwork for record-keeping purposes
Retrieve and return phones efficiently
Support fellow staff members during peak hours
Provide coverage on weekends, holidays, and late nights (including required late-day shifts)
Assist the Presiding Judge and Court Administrator with miscellaneous tasks and special projects
Secure locker area at close of business
Perform such other duties as may be directed by the Presiding Judge or the Division Administrator