Lockbox Operations Processor

U.S. Bank • La Mirada, CA

1d • $20 - $23 • Onsite

About The Position

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and 10‑key keying, scanning, sorting mail, and working across multiple areas within the department. Accuracy, speed, and attention to detail are essential. Work is primarily performed while seated, with some standing, repetitive motions, and movement to retrieve or transport materials.

Requirements

• High school diploma or equivalent
• One to two years or more of related work experience

Nice To Haves

• Experience with high-volume data entry, including keying and 10‑key
• Knowledge of related products, systems, and regulatory requirements
• Strong customer service mindset
• Good time management and organizational skills
• Ability to analyze data and resolve exceptions
• Strong PC skills
• Good verbal and written communication skills
• Ability to meet physical requirements, including repetitive motions, lifting trays, and pushing carts

Responsibilities

• Process payments, checks, and remittance documents
• Perform high-volume data entry, including keying and 10‑key functions
• Scan, image, and archive checks and documents
• Sort and distribute mail
• Rotate and support multiple functional areas within the department
• Work in multiple operational systems
• Research and resolve processing exceptions
• Troubleshoot basic issues and escalate as needed
• Interact with internal partners and external vendors or customers
• Meet productivity and accuracy standards in a fast-paced environment

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED