Lock Desk Analyst
About The Position
Our customer-centric team is changing the home lending game with fierce loyalty and a dedication to delivering an extraordinary home loan experience. We empower our team members by engaging and immersing them in a fun, positive, and energetic atmosphere that places emphasis on the customer experience above all else. If you love coming to work every day and winning, hold yourself to high goals and standards, subscribe to a no drama workplace and live to serve your customers as much as each other…we want you on our team. Mission Loans is seeking experienced mortgage professionals who thrive in a fast-paced environment without losing focus on quality of work and delivering an exceptional customer experience. As Lock Desk Analyst, your primary mission is to provide administrative and operational support to the trade desk and lock desk team.
Requirements
- 2+ years’ experience in high volume mortgage setting
- Proficiency in loan origination systems and ability to understand and utilize other proprietary mortgage related software platforms
- Ability to interpret mortgage loan rate sheets, add-ons, product guidelines
- Knowledge and responsibility for compliance with state and federal regulations applicable to mortgage loan origination and fulfillment
- Strong mathematical skills
- Knowledge in the following loan programs/products: conventional, FHA, VA, Jumbo, refinance and purchase, Non-QM, DPA, HELOC, CES
- Basic proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.)
Nice To Haves
- Bachelor’s degree preferred
- Previous experience with Optimal Blue and/or Compass preferred
Responsibilities
- Review and process all rate lock requests through lock desk email and phone, including original rate locks, floats, re-locks, extensions and cancellations.
- Monitor loan criteria changes and determine if adjustments in the lock are required.
- Communicate confirmations in a timely manner.
- Re-confirm locks from previous day to ensure accurate pricing.
- Commit and register loans with investors. Monitor outstanding commitments and expiration dates.
- Enforce secondary market lock policies.
- Assist in all duties assigned by VP, Secondary Marketing.
Benefits
- Hybrid/Remote opportunity available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
