Location Support Specialist - PT
TESTEQUITY HISCO GROUP•Moorpark, CA
•$20 - $21•Remote
About The Position
The Location Support Specialist is a customer-facing team member who provides superior service by stocking and managing vendor-managed inventory on-site at various locations. The Location Support Specialist also ensures that the vendor-managed inventory areas are clean, safe, organized, and labeled correctly and that the physical inventory levels are reflected accurately in our vendor-managed inventory software.
Requirements
- High school diploma or GED is required
- 2+ years of Customer Service is required
- Must be at least 18 years old
- Must have a reliable mode of transportation
- Must be willing to travel to customer sites in the designated area
- Must pass a background clearance and drug screening
- Effective communicator, comfortable interacting with customers and the sales team in a professional manner in person, over the phone, and email
- Must be computer literate and able navigate required software programs including Microsoft Teams and Microsoft Outlook
Nice To Haves
- Inventory Management experience is preferred
- Stockroom experience is preferred
Responsibilities
- Receives and Stocks weekly and emergency replenishment shipments
- Inspects weekly replenishment shipments to ensure correct quantities and products have arrived on site
- Completes inventory cycle counts on a weekly or quarterly basis to ensure accurate inventory levels are reflected in our vendor managed inventory software
- Maintains vendor managed inventory areas are clean, safe, organized, and labeled accurately according to company standards
- Resolves on-site customer issues promptly and accurately in a manner that will retain and promote customer loyalty
- Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve issues that arise on-site
- Effectively and efficiently interacts with customers (face to face) to discuss their on-site needs and forwards these needs to the sales team to fulfill
- Communicates regularly with the sales team and customer as needed
- Takes personal ownership for meeting established individual and team metrics and company standards
- Completes administrative tasks on non-scheduled stock days (Up to 2 hours per week)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
