Location Support Specialist - PT

TESTEQUITY HISCO GROUP•New York, NY

2d•$20 - $21•Onsite

About The Position

The Location Support Specialist is a customer facing team member who provides superior service by stocking and managing vendor managed inventory on site at various locations. The Location Support Specialist also ensures that the vendor managed inventory areas are clean, safe, organized, and labeled correctly and that the physical inventory levels are reflected accurately in our vendor managed inventory software. This is a Part Time position of approximately 15-17 hours per week Work schedule as follows: Tuesday 9:00A.M. - 3:00P.M. (6Hrs) Friday 9:00A.M. - 4:00P.M. (7Hrs) + 2 - 3 Admin hours weekly addressing emails/admin tasks related to VMI when not on-site at customer location. Position Location: In or around Newark, NY

Requirements

High school diploma or GED is required
2+ years of Customer Service is required
Must be at least 18 years old
Must have a clean driving record as you will be driving a Hisco delivery vehicle
Must be willing to travel to customer sites in the designated area
Must pass a background clearance and drug screening
Effective communicator, comfortable interacting with customers and the sales team in a professional manner in person, over the phone, and email
Must be computer literate and able navigate required software programs including Microsoft Teams and Microsoft Outlook

Nice To Haves

Inventory Management experience is preferred
Stockroom experience is preferred

Responsibilities

Receives and Stocks weekly and emergency replenishment shipments
Inspects weekly replenishment shipments to ensure correct quantities and products have arrived on site
Completes inventory cycle counts on a weekly or quarterly basis to ensure accurate inventory levels are reflected in our vendor managed inventory software
Maintains vendor managed inventory areas are clean, safe, organized, and labeled accurately according to company standards
Resolves on-site customer issues promptly and accurately in a manner that will retain and promote customer loyalty
Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve issues that arise on-site
Effectively and efficiently interacts with customers (face to face) to discuss their on-site needs and forwards these needs to the sales team to fulfill
Communicates regularly with the sales team and customer as needed
Takes personal ownership for meeting established individual and team metrics and company standards
Completes administrative tasks on non-scheduled stock days (Up to 2 hours per week)