Location Operations Manager

Bravas•Boca Raton, FL

1d•Onsite

About The Position

BRAVAS is the nation’s #1 luxury technology integrator, designing and delivering premium smart home solutions including lighting, shades, A/V, networking, and home automation. They partner with homeowners, architects, builders, and designers on high-end residential projects. The company is seeking a Location Operations Manager (LOM) for its Boca Raton location to lead daily operations, drive operational excellence, ensure high standards in project and service execution, and foster a culture of accountability, collaboration, and customer focus. The LOM will manage teams, oversee financial performance, and align local operations with national standards, partnering with sales, project management, service, and regional leadership.

Requirements

5+ years of experience leading project-based teams in construction, technology integration, or related industries.
Proven success managing P&L, budgets, and performance metrics.
Strong understanding of project workflows, billing mechanics, and operational efficiency.
Demonstrated ability to resolve conflicts and foster collaboration across departments.
Excellent leadership and people management skills — able to develop and motivate teams.
Proficiency with business systems and financial tools (NetSuite experience preferred).
Strong communication, organization, and problem-solving skills.
A strategic mindset with the ability to balance day-to-day operations with long-term business goals.

Nice To Haves

NetSuite experience preferred

Responsibilities

Lead daily operations: Oversee all aspects of location performance across sales, service, and project delivery.
Own business results: Manage budgets, P&L, forecasts, and KPIs to meet financial and operational goals.
Drive team alignment: Ensure seamless coordination between departments — Sales, Administration, Project Management, Technical Services, and Client Support.
Build and develop teams: Support hiring, training, and ongoing development to grow a high-performing, engaged team.
Champion client experience: Intervene as needed to resolve complex client challenges, ensuring projects are completed to BRAVAS’ premium standard.
Plan and forecast: Create operational plans and staffing forecasts to meet current and future workload demands.
Collaborate cross-functionally: Work with Regional and National leadership to align on priorities, best practices, and process improvements.
Manage facilities and assets: Oversee the maintenance and use of company property, vehicles, and tools to support business operations.