Location Manager

Lift Auto Body•Oakville, ON

22h•CA$0 - CA$90,000•Onsite

About The Position

CSN Automacs is looking for a Location Manager to join their team in Oakville, ON. This role involves overseeing the day-to-day operations of the shop, ensuring quality vehicle repairs, managing staff, and fostering relationships with key industry personnel. The ideal candidate will have management experience in the collision and repair industry or possess transferable skills.

Requirements

5+ years experience as an Autobody Shop Manager.
Strong estimating skills focusing on autobody collision repair.
Comprehensive knowledge and understanding of insurance procedures and processes with proven ability to build and maintain strong insurance relations.
A desire to drive business development and achieve results.
Ability to direct employees to achieve location targets, profitability, and customer experience goals.
In depth knowledge of management system and estimating software.
Strong communication skills and people skills.
Ability to multi-task and to prioritize according to store goals and customer obligations.

Nice To Haves

Standard First Aid & CPR Certification strongly preferred.

Responsibilities

Engage and build relationships with key Insurer/Dealer/Vendor personnel.
Ensure that all vehicle repairs meet the Lift Auto Group quality standards.
Monitor shop production and sales; communicating effectively to achieve the company’s production goals.
Possess the ability to perform the duties associated with a both estimating and production focused Repair Coordinators.
Complete monthly business administrative tasks relating to shop performance and budgeting.
Direct, manage and inspire the overall performance of the shop, leading the team to deliver an exceptional customer experience for every customer.
Implement Health & Safety programs and meetings to protect and educate employees.
Deliver training to ensure employees can effectively perform their tasks at a high level.
Identify key employees and mentors them to reach daily, weekly, and monthly targets.
Monitor and manage the performance of all location staff.
Ensure that company procedures and policies are understood and followed.
Strive for and implement continuous improvement plans.
Communicate effectively and efficiently with corporate office.
Accurately complete and submit bi-monthly payroll reports in a timely manner.
Recommend involvement in community projects for the shop and oversee the implementation of the selected projects.