Location Manager - Galloup

Galloup•Lansing, MI

5d•Onsite

About The Position

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We’re proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.

Requirements

2 years of customer service, sales and management experience
High School Diploma
Prior experience working with Microsoft Office Suite
Excellent organizational, ability to multi-tasking and shift priorities as needed
Works well cross-functionally; provides excellent internal and external customer service
Ability to communicate well with all levels of the organization; excellent negotiating skills; excellent presentation skills to influence, strong interpersonal and customer service skills; high degree of discretion when dealing with sensitive and confidential information
Excellent mentoring, coaching and people management skills
Ability to see/sit/stand/walk/talk and hear
Ability to lift/move/carry up to 25lbs
Ability to stand for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Must be able to travel; customer visitation and offsite work activities require a good driving record and a dependable vehicle

Nice To Haves

3+ years of customer service, sales and management experience
knowledge of pipe, valves and fittings industry

Responsibilities

Provide leadership, direction, growth, and mentoring
Adhere to our company values of Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven Progress
Invest in self-growth through participating in continuous improvement, learning, and development
Responsible for internal and external customer requirements for delivery of products and/or service
Responsible for defining fiscal responsibility and accountability for location
Responsible for goals and objectives for location
Manages and directs performance and outcomes of staff
Demonstrates leadership of company Quality and Service Excellence initiatives
Other duties as assigned