Location Maintenance & Repair Technician - Anchorage, AK and surrounding area part-time

SmarteCarte Brand•Anchorage, AK

14h•$150•Hybrid

About The Position

Smarte Carte is seeking a self-motivated individual for a part-time Location Maintenance & Repair Technician position. This role will involve working at the Anchorage 5th Avenue Mall and Planet Fitness locations in the Anchorage area. The primary duties include repairing, cleaning, and performing regular maintenance on vended strollers, conducting monthly collections, and maintaining a strong partnership with mall management. At Planet Fitness locations, the technician will repair and maintain massage chairs. Smarte Carte offers a comprehensive training program for this position. The company is a global provider of travel and leisure infrastructure solutions with a long history of partnering with various venues to enhance the visitor experience. Smarte Carte values diversity, inclusion, and environmental responsibility.

Requirements

Minimum 3 years in a customer service role.
Some level of mechanical and diagnostic aptitude, including root-cause analysis.
Valid Driver’s license required
Time Management
Prioritizing
Customer Service
Communication
Troubleshooting
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Self-Starter: Inspired to perform without micro-management
Lift 40 lbs. to waist height
Push/Pull 75-100 lbs.
Bend and stoop, walk and stand for long periods of time
Visual acuity/manual dexterity to perform mechanical and electrical repairs

Nice To Haves

3 years of field-based product support experience (route) is preferred.
Technical degree or similar preferred

Responsibilities

Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
Develop and maintain strong relationships with mall management.
Inspect and perform maintenance on equipment (vending unit and strollers at the mall, massage chairs at the Planet Fitness locations).
Respond timely to requests for service at the Planet Fitness locations.
Perform cash collections accurately and efficiently.
Deposit collections and complete end of month paperwork in a timely manner.
Complete and submit all necessary reports in an accurate and timely manner.
Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
Other assignments as needed.