Location General Manager

CarMax • Edison, NJ

2d • $110,600 - $213,500 • Onsite

About The Position

As a Location General Manager (LGM), you will have responsibility for the operations of one or more CarMax locations, ensuring an exceptional experience for both associates and customers. In this strategic leadership role, you’ll drive store performance, lead senior management teams, and champion associate development while maintaining alignment with CarMax’s culture and business goals. Your ability to analyze trends, implement improvements, and inspire high-performing teams will be key to achieving success in a dynamic, customer-focused environment.

Requirements

• Ability to multi-task in a dynamic, fast-paced environment while maintaining attention to detail.
• Strong communication skills to effectively interact with customers and associates across departments.
• Proficiency in data interpretation and record management for accurate reporting and decision-making.
• Demonstrated ability to make independent, critical business decisions and identify improvement opportunities.
• 5+ years of management experience, preferably in retail, with proven leadership capabilities.
• Completion of CarMax-provided training and intermediate PC skills.
• Flexibility to work a rotating schedule, including nights, weekends, holidays, and occasional travel for meetings or training.

Nice To Haves

• Bachelor’s Degree

Responsibilities

• Lead total store operations, focusing on associate development, profitability, and customer satisfaction, with emphasis on sales processes and budget management.
• Manage financial performance through effective P&L oversight and cost-control initiatives.
• Drive operational excellence by reducing waste and introducing process improvements that enhance customer and associate experiences.
• Recruit, train, and promote associates, ensuring a strong pipeline of talent to support store success and company growth.
• Foster engagement and development through regular feedback, performance reviews, and coaching conversations.
• Provide vision and motivation to senior management teams, setting clear strategies and goals for store success.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time
• Vacation time
• Paid holidays
• Floating holiday
• Holiday Premium Pay
• Paid time away with no specified limit as needed for sick, bereavement, jury duty, etc. subject to manager approval (for full-time salaried)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree