Location General Manager in Training

CarMax • Fort Wayne, IN

1d • Onsite

About The Position

As a Location General Manager in Training (LGM), you will begin a leadership development program designed to prepare you for full responsibility over one or more CarMax store locations. This role is pivotal in driving operational excellence, associate engagement, and customer satisfaction while ensuring alignment with CarMax’s culture and strategic objectives. You will lead senior management teams, set store strategy, and create an environment where associates thrive and customers experience best-in-class service. If you are passionate about leadership, innovation, and delivering exceptional results, this is your opportunity to make a lasting impact.

Requirements

• Ability to multi-task in a dynamic, fast-paced environment while maintaining attention to detail.
• Strong communication skills to effectively interact with customers and associates across departments.
• Proficiency in data interpretation and record management for accurate reporting and decision-making.
• Demonstrated ability to make independent, critical business decisions and identify improvement opportunities.
• 5+ years of management experience, preferably in retail, with proven leadership capabilities.
• Completion of CarMax-provided training and intermediate PC skills.
• Flexibility to work a rotating schedule, including nights, weekends, holidays, and occasional travel for meetings or training.

Nice To Haves

• Bachelor’s Degree

Responsibilities

• Lead total store operations, focusing on associate development, profitability, and customer satisfaction, with emphasis on sales processes and budget management.
• Manage financial performance through effective P&L oversight and cost-control initiatives.
• Drive operational excellence by reducing waste and introducing process improvements that enhance customer and associate experiences.
• Recruit, train, and promote associates, ensuring a strong pipeline of talent to support store success and company growth.
• Foster engagement and development through regular feedback, performance reviews, and coaching conversations.
• Provide vision and motivation to senior management teams, setting clear strategies and goals for store success.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager