Location Administrator

MakerKids • Toronto, ON

3d • Onsite

About The Position

MakerKids is seeking a motivated Location Administrator to manage operations across our GTA locations. This part-time role is a great opportunity to apply your business expertise in a dynamic, purpose-driven environment. A passion for STEM, education, and computer science is a bonus.

MakerKids runs award-winning STEM programs for kids in Coding, Robotics, 3D Printing, Minecraft, and AI. Our mission is to empower the next generation of makers through fun, educational, and hands-on programs. Featured in Wired, CTV, the Globe and Mail, and more, we’re pioneers in helping kids build real-world skills, confidence, and friendships through technology.

Requirements

• Experience in team leadership, operations, or education management.
• Someone who is personable, empathetic, and exceptional at building strong relationships with both families and staff.
• A proactive and supportive management style.
• Excellent organizational and communication skills.
• Ability to multitask and manage competing priorities.
• Desire to grow in a role.
• Comfortable with light tech troubleshooting (e.g., printers, software logins).
• Basic STEM knowledge and eagerness to learn our curriculum.
• Valid Standard First Aid & CPR Level C (or willing to obtain).
• Willing to undergo a Vulnerable Sector Check annually.

Nice To Haves

• The ability to drive is highly preferred.

Responsibilities

• Staff scheduling
• Staff training
• Provide guidance during challenging classroom situations & step in when needed
• Conduct staff performance reviews
• Manage unplanned changes to the schedule and step in to teach classes when needed
• Manage client bookings and follow-ups.
• Handle routine billing, payments, cancellations, and discounts, and reconcile unpaid amounts weekly
• Coordinate needs for events such as birthday parties, field trips, off-sites, camps, and special programs.
• Maintain location logistics, inventory, in-person marketing items, 3D printing schedule, and compliance with safety protocols.
• Troubleshoot basic technical issues.
• Respond to customer inquiries via email and phone
• Manage inbox with a goal of maintaining “inbox zero.”
• Engage with families before and after classes to build strong relationships.
• Maintain a warm, professional, and positive atmosphere at all times.

Benefits

• Gain experience in management and entrepreneurship
• Make a meaningful impact on children’s learning and development
• Be part of a fun, positive, and collaborative team culture

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed