Localization Operations Specialist, 3-6 Month Contract

Whatnot•New York, NY

1d•Hybrid

About The Position

The Localization Operations Specialist at Whatnot supports the day-to-day execution of localization initiatives across product, marketing, and support content. In close partnership with the Localization Operations Manager, this role ensures projects move efficiently from intake to delivery while maintaining quality, consistency, and clear communication across stakeholders and external partners. Reporting to the Localization Operations Manager, this role focuses on operational excellence, launch support, workflow management, and continuous process improvement in a fast-growing, international environment.

Requirements

2–4 years of experience managing localization or content operations projects
Experience working with TMS platforms such as Smartling, Phrase, or similar tools
Strong project management skills with the ability to manage multiple workstreams simultaneously
Excellent written and verbal communication skills
Professional working proficiency in at least one additional language beyond English
Experience collaborating cross-functionally in a tech, marketplace, or high-growth environment
Detail-oriented with a bias toward action and comfort operating in ambiguity
Ability to conduct root cause analysis and propose practical solutions

Responsibilities

Manage day-to-day localization projects across product, marketing, and support content, ensuring timely and high-quality delivery
Partner closely with cross-functional stakeholders to align on priorities, timelines, and localization requirements
Support international launches by coordinating localization readiness and surfacing risks early
Triage localization feedback and bugs, working with vendors and internal teams to implement fixes
Contribute to improving processes, documentation, and linguistic assets as we scale