Lobby Services Associate - 8 hr Per Diem - Variable shifts - Marina del Rey Hospital

Cedars-Sinai • United States,

6d • $24 - $24 • Onsite

About The Position

Under general supervision, the Lobby Services Associate performs a full range of customer service duties to ensure visitors are greeted warmly and provided with all necessary information for an optimal patient and visitor experience. This includes managing wayfinding, screening for health and safety compliance, processing visitor information, and escorting patients as needed. The role involves collaboration with multiple departments, maintaining a clean and welcoming environment, supporting communication between medical staff and families, and ensuring patient confidentiality in accordance with HIPAA.

Requirements

• Service-oriented attitude.
• Excellence, courtesy, teamwork, respect, communication, and enthusiasm.
• Customer service skills.
• Ability to manage wayfinding.
• Ability to screen for health and safety compliance.
• Ability to process visitor information.
• Ability to escort patients.
• Collaboration skills.
• Ability to maintain a clean and welcoming environment.
• Communication skills.
• Understanding of patient confidentiality and HIPAA.

Responsibilities

• Perform a full range of customer service duties.
• Ensure visitors are greeted warmly and provided with necessary information.
• Manage wayfinding.
• Screen for health and safety compliance.
• Process visitor information.
• Escort patients as needed.
• Collaborate with multiple departments.
• Maintain a clean and welcoming environment.
• Support communication between medical staff and families.
• Ensure patient confidentiality in accordance with HIPAA.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed