Lobby Security Officer in Plano, TX
About The Position
Marksman Security is seeking an outgoing, enthusiastic, and responsible individual for a Full-Time Lobby Security Officer position in Plano, Texas. This role is at a Headquarters location and requires the highest level of professionalism, customer service, technology skills, and excellent work ethics. The position is not a passive post but a high-accountability environment where performance is visible and offers a fast path to advancement for consistent performers. Marksman Security is a service-driven team supporting a premier automotive facility, looking for dependable, detail-oriented professionals who take pride in their work and are ready to grow.
Requirements
- At least 21 years of age or older
- High school diploma or equivalent
- Non-Commissioned security license through the state of Texas
- Valid Security Guard Card
- Active TEXAS State training and Guard Card licensing
- Previous dispatch experience required
- Strong customer service skills
- Familiarity with report writing
- Monitoring and surveillance experience
- Must be able to multitask and prioritize assigned tasks
- Previous security experience is required
- Attentive to detail
- Must be able to multitask in a fast-paced environment
- Previous experience utilizing security equipment and protocols required
- Must be able to pass pre-employment screening (background and drug)
Nice To Haves
- Previous experience in Front Desk and Lobby Setting
Responsibilities
- Monitor emails, access control, and alarm systems in real-time.
- Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
- Dispatch field security officers and emergency responders during incidents.
- Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
- Document incidents accurately in security electronic reporting platforms.
- Follow standard operating procedures and escalation protocols.
- Provide support during emergencies (fire, medical, intrusions, natural disasters).
- Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
- Operate facility badging software, including enabling and disabling badges.
- Provide security support for various client projects and events.
- Administer all client policies for controlling access to client property.
- Front Desk duties including customer service, access control, CCTV monitoring, package distribution, and visitor announcements.
Benefits
- 401 (k)
- Medical insurance
- Vision insurance
- Dental insurance
- Short term disability
- Critical care/Hospital Indemnity
- Complimentary life insurance
- Pet insurance
- Legal assistance/guidance
- Identity theft protection
- Paid on the job training
- Paid time off
- Bi-Weekly Pay
- Competitive compensation
- Career advancement opportunities
- Continuous learning opportunities through LMS
- Employee referral bonus program
- Employee assistance program (EAP)
- Employee recognition events
- Employee performance incentives/rewards
- Professional growth and development opportunities
- $50 Sign-On Bonus (paid out upon successful completion of 90 days of employment for those joining with an active Guard Card)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
