Lobby Security Officer / Mobile Patrol

GardaWorld•Sunnyvale, CA

6d•Onsite

About The Position

GardaWorld Security Services is seeking a Lobby Security Officer / Mobile Patrol. This role emphasizes customer service and building meaningful connections, with a focus on engaging with people across various environments such as office towers, hotels, and shopping centers. The position requires a high level of customer service and the ability to reassure and inspire confidence in others.

Requirements

State security license and additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)
Authorized to work in the U.S.
Provide documentation of High School Diploma or GED
Minimum of one year security experience
High level of customer service experience preferred
Must be 21 years of age or older
Must have active driver's license
Exceptional customer service skills
Proficient in basic phone & computer skills

Nice To Haves

Security, Military, Law Enforcement experience

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property