Lobby/Public Space Attendant
About The Position
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Responsible for cleaning and maintenance of all public areas in hotel, conference center and public restrooms. Handles guest request in a timely and professional manner.
Requirements
- Ability to stoop, bend, twist with frequency.
- Be able to communicate effectively, complete logbooks, various departmental forms, and communicate with guests.
- Ability to work varied hours, including holidays and weekends.
- Knowledge of cleaning.
- Be able to work independently.
Nice To Haves
- Basic knowledge of property layout.
Responsibilities
- Carry out the policies and procedures of Stonewall Resort and Benchmark Hospitality Group while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Follow safety procedures to ensure a safe working environment.
- Maintaining all public areas are clean.
- Keep mens and womens public restrooms clean and trash free.
- Vacuums lobby and conference areas.
- Cleans all windows and assures they are spotless.
- Disposal of all cigarette butts and ashes from public areas.
- Maintains cleanliness of executive offices by vacuuming and dusting with frequency.
- Cleans windows and vacuums in elevators.
- Sweeping and mopping of Lobby Areas.
- Maintain pool area’s cleanliness – mopping floors, wiping mirrors and exercise equipment down.
- Complete maintenance request forms for all items in disrepair or damaged.
- Report all missing items and lost and found items immediately.
- Alert housekeeping Executive/Supervisor of any suspicious people or activity in any guest areas.
- Read department message boards before the start of every shift.
- Maintaining uniform and grooming standards as outlined in employee handbook.
- Provide assistance in other job classification as determined necessary by immediate superior.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
