Part Time Lobby Manager and Sales and Customer Service Associate

The Little Gym•Rogers, AR

2d•Onsite

About The Position

The Little Gym is looking for an outgoing, high-energy team member to join our front desk and customer experience team! This role is perfect for someone who loves working with people, creating a fun atmosphere, and helping families find the right programs for their children. We are hiring for a Part-Time Lobby Manager / Sales & Customer Service Associate for evening and weekend shifts.

Requirements

Strong communication and people skills
Sales experience or confidence speaking with potential customers preferred
Customer service, retail, hospitality, theater, childcare, marketing, or front desk experience is a plus
Social media experience preferred, especially with Facebook, Instagram, and TikTok
Comfortable multitasking in a fast-paced environment
Positive attitude with an energetic and professional personality
Basic computer and POS system skills
Reliable evening availability
Weekend availability preferred

Responsibilities

Greet families and create a warm, welcoming lobby atmosphere
Provide excellent customer service through face-to-face interaction, phone calls, and email/text communication
Sell memberships, classes, camps, and birthday parties to prospective customers
Answer questions and help families choose the right program
Manage front desk operations and point-of-sale (POS) system
Process enrollments, payments, and account updates
Support daily operations and keep the lobby organized and engaging
Build relationships with members and create an exceptional customer experience
Assist with promotions, events, and lead follow-up
Create and manage social media content for platforms such as Facebook, Instagram, and TikTok
Capture photos/videos and help promote programs, events, and gym culture online