Lobby Attendant

Marriott • Grapevine, TX

9d • Onsite

About The Position

This position involves cleaning public and employee restrooms and showers, cleaning glass in public and employee areas, and cleaning floor surfaces using designated chemicals, supplies, and equipment. The role also includes dusting surfaces, emptying trash containers, inspecting furniture for damage, cleaning and maintaining lights, and posting caution signs when necessary. The attendant will also be responsible for contacting other departments for urgent repairs, responding promptly to guest and department requests, and identifying and reporting maintenance issues. Additionally, the role requires adherence to all company and safety/security policies, proper storage of flammable materials, and maintaining a clean and professional appearance. The attendant must welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with appreciation. Communication should be clear and professional, and team support is expected to reach common goals. The role also involves performing physical tasks such as lifting, carrying, pushing, pulling, reaching, grasping, and manipulating objects, as well as moving through various spaces, including up and down a ladder. Extended periods of standing, sitting, kneeling, or walking are also part of the job duties, along with performing other reasonable duties as requested by supervisors.

Requirements

• Ability to clean public and employee restrooms and showers.
• Ability to clean glass in public and employee areas.
• Ability to clean floor surfaces using designated chemicals, supplies, and equipment.
• Ability to dust surfaces.
• Ability to empty trash containers.
• Ability to inspect furniture for damage and report issues.
• Ability to clean and maintain lights.
• Ability to post caution signs.
• Ability to contact other departments for repairs.
• Ability to respond promptly to guest and department requests.
• Ability to identify and report maintenance issues.
• Knowledge of company and safety/security policies and procedures.
• Ability to report maintenance problems, safety hazards, accidents, or injuries.
• Ability to complete safety training and certifications.
• Ability to properly store flammable materials.
• Ability to ensure uniform and personal appearance are clean and professional.
• Ability to maintain confidentiality of proprietary information.
• Ability to welcome and acknowledge guests.
• Ability to anticipate and address guest service needs.
• Ability to assist individuals with disabilities.
• Ability to thank guests with genuine appreciation.
• Ability to speak clearly and professionally.
• Ability to support team goals.
• Ability to adhere to quality expectations and standards.
• Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to visually inspect tools, equipment, or machines.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move up and down a ladder.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Nice To Haves

• No high school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• None

Responsibilities

• Clean public and employee restrooms and showers.
• Clean glass in public and employee areas.
• Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
• Dust surfaces in assigned area.
• Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
• Inspect condition of furniture for tears, rips, and stains and report damages.
• Clean and maintain lights.
• Post caution signs to limit traffic when necessary.
• Contact other departments directly for urgent repairs.
• Respond promptly to requests from guests and other departments.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down a ladder.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed