Lobby Attendant

Bernardus Lodge and Spa•Carmel Valley, CA

3d•Onsite

About The Position

The Lobby Attendant performs cleaning duties to ensure the highest standards of cleanliness and to provide a memorable guest experience through the anticipation of guest’s needs and providing exceptional service to support Forbes 4-Star Standards.

Requirements

Must have open availability, work weekends and holidays.
Six-month related experience.
Commitment to excellence and high standards.
Manage priorities and workflow.
Versatile, flexible and a willingness to work within constantly changing priorities with enthusiasm.
Speak and understand basic terms, directions and concepts in the primary language(s) used in the workplace.
Must be able to work independently.
Must provide valid document(s) to work in the US.
Must meet legal age requirements for the position.
Must speak and communicate in English.
Must be able to clearly communicate with guests, management and coworkers.

Responsibilities

Maintain a consistently high level of cleanliness and stock of supplies in all public restrooms, lounges, and other assigned areas.
Constant patrolling of all public areas and assigned service areas to ensure the utmost cleanliness.
Dust all high and low areas, including: display cases, brass, sconces and chandeliers.
Clean and maintain all public restrooms, replenish supplies and amenities.
Clean and polish all brass, chrome, glass, mirrors.
Maintain all ashtrays cleaned and stocked, urns cleaned and sifted.
Remove all trash from public areas and patios.
Maintain all wood and glass doors free of spots, smudges, and prints.
Clean fireplace areas.
Maintain carpet spotting and shampooing program current.
Maintain all floor surfaces well swept and vacuumed at all times.
Sweep/replace door mats as needed.
Assist in other areas, and/or scheduled by the Housekeeping Management.
Helps maintain all public service areas by reporting any deficiencies to the Housekeeping Management or Engineering.
Punctual, regular and reliable attendance is a condition for continued employment.
Support safe work habits and a safe working environment at all times.
Performs other duties as assigned by Management.