Lobby Attendant - PM

Omni Hotels & Resorts•Broomfield, CO

9d•Onsite

About The Position

The Lobby Attendant is responsible for maintaining the cleanliness and sanitation of the lobby, restrooms, and public areas. This role also involves assisting with pool/fitness area services, ensuring guest room corridors and stairwells are debris-free, and fulfilling guest amenity requests. Additionally, the Lobby Attendant will conduct VIP turn-down services, provide housekeeping services upon request, and assist with special projects as assigned. The position requires strong attention to detail, excellent customer service skills, and the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. A varied schedule, including nights, weekends, and holidays, is expected.

Requirements

Strong attention to detail
Strong customer service skills
Ability and willingness to stand for 8 hours at a time
Ability and willingness bend, stretch, reach, and push up to 50 lbs.
Ability and willingness to work a varied schedule which includes working nights, weekends, and holidays
Ability to communicate effectively with hotel guests

Responsibilities

Ensure that the lobby, restrooms, and public areas are maintained, debris free, and sanitized frequently.
Assist in servicing the pool/fitness area when needed.
Ensure the guest room corridors and stairwells remain debris free.
Assist in any housekeeping amenity requests – towels, toiletries, rollaway beds, etc.
Conduct VIP turn down services and provide housekeeping services upon request.
Assist with any special projects as assigned by the Director of Housekeeping or member of the Leadership team.
Checks all equipment prior to and after its use to ensure that it is in good working order.