Lobby Attendant

Hyatt Regency Birmingham - The Wynfrey Hotel•Hoover, AL

5d•Onsite

About The Position

We are seeking a friendly and detail-oriented Lobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you’ll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.

Requirements

Eligible to work in the United States
Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

Nice To Haves

Hotel experience is always a plus!
A combination of education and experience

Responsibilities

You will be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby.
Your daily tasks will include greeting guests, keeping the lobby clean and organized, and providing assistance as needed.
You will report to the Front Office Manager or Director of Rooms.
A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations.