Lobby Attendant

Westmont GroupIndialantic, FL
$14 - $15Onsite

About The Position

DoubleTree Suites by Hilton Melbourne Beach Oceanfront is seeking a Part Time Lobby Attendant to join our Housekeeping team. We are looking for a friendly and dynamic individual to oversee the front lobby area, which creates the first impression for our guests.

Requirements

  • Exceptional verbal and written communication is critical for greeting guests, answering inquiries, and accurately maintaining logs.
  • Maintaining a polished appearance and a calm, friendly attitude is essential as you are often the first point of contact for the building.
  • You must proactively notice maintenance issues, security concerns, or areas that need cleaning to keep the lobby presentable at all times.

Responsibilities

  • Responsible for cleaning and maintaining public areas, public restrooms, the lobby, and back-of-house areas such as employee restrooms, locker rooms, and cafeteria spaces, in accordance with company procedures and at a level that meets or exceeds company standards.
  • Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors using cleaning agents by extending arms overhead to reach all above areas. Adhere to cleaning procedures and instructions for the use of cleaning agents.
  • Diligently dust all furniture, pictures, and shelves, extending arms overhead, bending, and stooping as necessary.
  • Ensure that the lobby area is tidy and clean, including picking up trash and maintaining clean floors, especially at the front entrance.
  • Assist the Front Desk with guest requests such as delivering towels, toiletries, etc.
  • Conduct daily walks of the parking lot to collect excess trash.
  • Follow safety and security protocols and regulations.
  • Be knowledgeable about department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report accidents, injuries, near-misses, property damage, or loss to management.
  • Ensure a safe work environment by following all safety and security protocols and regulations.
  • Assist other Housekeeping staff as needed.
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