Lobby Attendant | Ft Lauderdale Downtown Courtyard

Shaner HotelsFort Lauderdale, FL
Onsite

About The Position

The Lobby Attendant is responsible for maintaining the cleanliness and standards of the hotel's public spaces. This role requires flexibility in scheduling, including weekends and holidays, and involves handling guest complaints to ensure satisfaction. The attendant must observe all safety and security procedures and complete assigned cleaning tasks, including deep cleaning and seasonal functions. Other duties may be assigned as needed.

Requirements

  • Minimum one year cleaning experience.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Previous hotel experience preferred.
  • Bilingual English/Spanish a plus.

Responsibilities

  • Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
  • Report any maintenance deficiencies.
  • Handle guest requests or complaints.
  • Ensure the confidentiality and security of all guest rooms.
  • Maintain standards of quality and cleanliness throughout daily assignments.
  • Observe all house and safety rules, housekeeping procedures, and security procedures.
  • Clean and service assigned public spaces according to franchise and hotel standards.
  • Return and restock cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
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