Lobby Ambassador (Part Time Weekends) Century Plaza North Tower

Action Property Management • Los Angeles, CA

1d • Onsite

About The Position

Action is seeking a part-time Lobby Ambassador to join our team at our luxury high-rise association, Century Plaza North Tower, located in Century City. Under the direction of the assigned supervisor, the Lobby Ambassador is the first point of contact for people arriving at the Association, whether by vehicle, in person, or by phone. As such, the Lobby Ambassador must always display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have approached the Front Desk or entered the motor court. The Lobby Ambassador is expected to possess a working knowledge of the Association’s rules, policies, and procedures, as well as familiarity with the property’s amenities and surroundings in order to assist residents and their guests.

Requirements

• Must be at least 18 years old.
• Able to pass a pre-employment background check and drug screening.
• At least 2 years of customer service experience is required, preferably in hospitality, luxury retail, or fine dining.
• High school diploma/GED or equivalent required.
• A polished and professional appearance and demeanor.
• An upbeat and positive team player with a proactive customer service approach.
• Strong judgment and problem-solving skills.
• Ability to multitask and stay organized in a fast-paced environment.

Nice To Haves

• Hospitality Management or Lodging/Hotel Hospitality experience is highly desired.

Responsibilities

• Serve as the first point of contact for people arriving at the Association.
• Maintain a professional appearance and speak in a polite manner and clear tone.
• Answer telephones and address people who have approached the Front Desk or entered the motor court.
• Possess a working knowledge of the Association’s rules, policies, and procedures.
• Be familiar with the property’s amenities and surroundings to assist residents and their guests.

Benefits

• Medical
• Dental
• Vision
• Pet insurance
• 401(k) with company match
• Life and disability support for qualifying team members
• Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED