Loaner/Rental office Representative
About The Position
About Us Kahlig Auto Group is an industry leading automotive retailer comprised of 12 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides superior experience in sales, service, and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company. Bluebonnet Motors is looking to add a loaner car associate in our growing service department to help manage the constant flow of loaner vehicles and increased customer volume.
Requirements
- Valid state of residence driver's license
- Required to pass a hair folicle drug test and criminal background check
Responsibilities
- Responsible for creating contracts, properly explaining the loaner vehicle process to customers, obtaining required documentation, managing the fleet, and coordinating pick up/delivery when applicable.
- Perform walk-around inspections with customers before and after a vehicle is loaned.
- Providing Excellent Customer Service to our customers and employees regarding loaner vehicle needs/expectations.
- Ensure vehicles are clean, maintained, and fueled at all times.
- Schedule customer reservations in a timely manner.
- Prep and stage vehicles prior to delivery
- Work directly with the service advisors and manage wait time expectations
Benefits
- 401(K) Plan
- Medical Plan
- Dental Plan
- Life Insurance
- Paid Vacation
- Paid Sick Days
- Employee Purchase Plans
- Promote from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
