Loaner Car Coordinator - BMW of Arlington
About The Position
BMW of Arlington is part of Group 1 Automotive, a leader in automotive retail and service. We are looking to add a Loaner Car Coordinator to our team! Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
Requirements
- Previous related experience is a plus.
- High School diploma or equivalent
- Strong desire to provide an exceptional customer experience
- Ability to achieve targeted goals
- Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
- Valid in-state driver's license and must maintain an acceptable, safe driving record
Responsibilities
- Greeting customers in a timely and friendly manner
- Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
- Make sure loaner vehicles are filled to at least 1/2 or fuel tank before loaning them out.
- Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
- Responsible for ensuring proper documentation requirements are met for all loaner contracts.
- Ensure loaners are lined up and ready for the early appointments in the morning.
- Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.
- Customer pickup & drop off of vehicles
- Help maintain lot order
- Cleans service and other areas as directed by management.
- Must be alert of traffic flow in service lots.
- Must follow all company safety policies and procedures and immediately report any and all accidents to a manager.
- Other duties may be assigned by management.
Benefits
- Health, Dental, Vision, Life and Disability Insurance
- 401(k) with company match
- Paid Time-off
- Employee stock purchase plan
- Employee vehicle purchase program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
