Loaner Agent

Audi Concord•Concord, CA

19h•$18 - $21

About The Position

Audi Concord is looking for Loaner Agent to join our growing and expanding team! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our growing team! We are one of the top three dealers of Northern California! Our progressive approach of transparency has brought this store to the top of its class. Become a part of an award-winning team that offers growth, opportunity, excellent earning potential and leadership that appreciates your drive, skills, and ability! Be part of a dealer group that is both stable and continuing to expand in the Bay Area. We offer a great work environment like no other. Audi Concord is fostered by great leadership, teamwork, and professionalism at all levels. Our ideal candidate will have a passion for cars while delivering a premium brand experience. Our Loaner Agents have great people skills and are willing to go the extra mile for our customers. They are true ambassadors of our company with their relationship building skills. Jump start your career in the Automotive Industry – with a premium brand, being a part of Sunwise Auto Group would be an excellent opportunity for you!

Requirements

Exceptional customer service and communication skills
Valid driver’s license

Nice To Haves

Experience at a rental car facility a plus
Experience at an automotive dealership a plus
Ability to drive manual a plus

Responsibilities

Ensures that loaner vehicles are checked out and returned according to company and third-party policies
Makes sure that ready and returned vehicles are arranged in showroom, service, or designated area according to company policy
Properly create loaner vehicle agreements ensuring that clients provide driver’s license, insurance, and credit card
Effectively communicate information to service advisors, technicians, porters, and management
Provide a seamless handoff of the loaner vehicle to the client explaining the walkaround sheet, the vehicle itself and what is expected upon their return to the dealership
Create repair orders to charge clients for toll road violations, parking tickets, or damage to the vehicle
Daily check on existing inventory for compliance of our standards such as full tank of gas, cleanliness of vehicle and mileage
Check in vehicles as they come in from clients by going over vehicle for possible damage, excessive miles, cleanliness, and fuel levels
Files documentation with insurance or state or federal agency and in accordance with company policies
Ensure returned vehicles are washed, fueled, and ready to go for future clients
Maintain and adhere to rental policies and procedures