Loaner Agent Motor Werks
About The Position
Are you passionate about providing exceptional customer service in the automotive industry? Join our team at Motor Werks, part of the prestigious Murgado Automotive Group, as a Loaner Agent/Coordinator! As a Loaner Agent/Coordinator, you will be responsible for managing the dealership's loaner vehicle program, ensuring a smooth, efficient, and professional experience for our customers. You will assist customers with loaner vehicles, coordinate with the service team, and maintain detailed records to keep our program running flawlessly.
Requirements
- Strong customer service skills with a friendly, professional demeanor.
- Excellent communication and organizational skills.
- Detail-oriented and able to manage multiple tasks in a fast-paced environment.
- Valid driverâs license and clean driving record.
Nice To Haves
- Previous automotive or loaner fleet experience is a plus but not required.
Responsibilities
- Manage the loaner vehicle fleet and ensure vehicles are clean, fueled, and ready for use.
- Greet and assist customers in the loaner process with a positive, professional attitude.
- Coordinate with the service department to meet customer needs and ensure timely return of loaner vehicles.
- Maintain accurate records of loaner vehicles, including condition reports, mileage, and contracts.
- Inspect loaner vehicles upon return for any damages or issues.
- Ensure compliance with dealership and manufacturer policies regarding loaner vehicles.
Benefits
- Competitive pay and benefits package.
- Opportunities for career growth within the Murgado Automotive Group.
- Dynamic and supportive work environment.
- Employee discounts on vehicle purchases, parts, and service.
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
