Loaner Agent Motor Werks
About The Position
Opening from Motor Werks in Barrington - Loaner Agent/Coordinator Are you passionate about providing exceptional customer service in the automotive industry? Join our team at Motor Werks, part of the prestigious Murgado Automotive Group, as a Loaner Agent/Coordinator! What You’ll Do: As a Loaner Agent/Coordinator, you will be responsible for managing the dealership's loaner vehicle program, ensuring a smooth, efficient, and professional experience for our customers. You will assist customers with loaner vehicles, coordinate with the service team, and maintain detailed records to keep our program running flawlessly.
Requirements
- Strong customer service skills with a friendly, professional demeanor.
- Excellent communication and organizational skills.
- Detail-oriented and able to manage multiple tasks in a fast-paced environment.
- Valid driver’s license and clean driving record.
Nice To Haves
- Previous automotive or loaner fleet experience is a plus but not required.
Responsibilities
- Manage the loaner vehicle fleet and ensure vehicles are clean, fueled, and ready for use.
- Greet and assist customers in the loaner process with a positive, professional attitude.
- Coordinate with the service department to meet customer needs and ensure timely return of loaner vehicles.
- Maintain accurate records of loaner vehicles, including condition reports, mileage, and contracts.
- Inspect loaner vehicles upon return for any damages or issues.
- Ensure compliance with dealership and manufacturer policies regarding loaner vehicles.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
