Loan Support Specialist
SOUTHERN BANK•Poplar Bluff, MO
•Onsite
About The Position
Performs various clerical duties within the Credit Administration Department. Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
Requirements
- Basic interpersonal communication and computer skills
- Basic organizational skills
- Attentive to detail and able to multi-task in a fast-paced environment
- High school diploma or equivalent
Responsibilities
- Coordinates with third party insurance tracking company with any needed insurance documentation.
- Coordinates credit life claims and submits payments.
- Coordinates force-placed claims and sends payments for force-placed policies.
- Reviews flood coverage for new loans and coordinates tracking of flood insurance; sends paid loan report to cancel life of loan monitoring.
- Files online required UCC’s; renews as directed and imports to Precision.
- Creates and maintains document tracking reports to ensure that the bank has received important documents such as the recorded deeds of trust/mortgage, final title policies, title liens, and UCC’s.
- Assists in processing collateral releases for all loan types.
- Releases collateral in a timely manner; creates Collateral Release Authorization for loan officers’ signatures.
- Sends paid note and any other necessary documents to the customer.
- Scans documentation of released collateral into the system.
- Assists in the escrow function for the department. This function includes preparing reports and letters to send to county and city collectors requesting property tax information and then sending the payments for these taxes.
- Maintains correct escrow amounts for taxes and insurance on Precision as well as assists in processing the annual escrow analysis statements.
- Orders appraisals for secondary market loans.
- Assists with loan check-backs and loan payment reviews.
- Assists with various other job duties as directed by the Credit Administration Officer or Senior Credit Administration Officer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
